Support

Stuck, found a bug, or have an idea? Email support@diderisoft.com. If you’re testing with TestFlight, you can also take a screenshot in the game and send it with a note.

Common questions

How do I play?: A gust shakes lettered apples onto Granny’s tree. Tap an apple to pick it (you get the lowest apple in its column) and spell a word in your basket. Tap Take for a word under 4 letters or Bake for a pie (4 or more). Changed your mind? Tap the last apple in your basket (it glows) to put it back. Granny walks you through it the first time; to see it again, open Settings (the gear) and choose How to play or Play Granny’s lesson again.
Can I play without the app?: Yes: today’s Pick of the Day is free in your browser at grannywordsmith.com/play. The Daily Arcade, the leaderboards, pies, ribbons and jars are in the iPhone app.
Why can’t I play the Mild or Tart tree?: Granny’s Pick of the Day trees open in order: finish the Sweet tree (spell at least one word) to open Mild, then Mild to open Tart.
How do I win the Pick of the Day?: Pick the whole tree in as few words as you can: long words clear more apples, and any apple you leave rots. Granny clears every tree; clear it in fewer words than she did and you beat her. Every word also scores points (rarer letters on yellow and green apples score more, long words much more): match Granny’s best score for a ⭐, beat it for a 🏆.
How do apple streaks work?: A day is red if you picked the Sweet tree, yellow for Sweet and Mild, green for all three. Each streak counts days in a row at that colour or better.
What’s a jar of preserves?: A jar covers a day you missed so your streak carries on (it doesn’t add a day). If you have one, Granny opens it for you. You earn one every 7 days of Sweet streak, Granny’s Club members get one every week, and you can buy one with coins. You can hold two. Tap the jars on the streak card to see yours.
What’s Granny’s pie quota?: Bake 12 pies (words of 4 or more letters) in the Daily Arcade each day for a few coins. Pies also count toward your monthly ribbon.
How does the leaderboard work?: Tap the trophy on the Daily Arcade card and pick a name to join. Your best Daily Arcade games each day go on everyone’s boards: score, longest word, best word, cleanest game and pies. Every game is checked by replaying it, so the boards stay honest. You can change your name there; to have it removed, email us with your name.
How many Daily Arcade games can I play?: One free game a day. After that, watch a short ad for another (after a few, there’s a short wait between them), spend coins, or join Granny’s Club for unlimited games with no ads and no waiting.
I deleted the app and lost my progress.: Progress is saved only on your device, so deleting the app removes it. Accounts that keep your progress safe are coming.
Does it cost money?: The game is free. In the TestFlight test version, coins and Granny’s Club are free test purchases and the ads are samples, so nothing is charged.